Did you miss the first installment of our Securities Sit-Down webinar series, which focused on SEC Investigations and Litigation?
Well, it isn’t too late. You can review a recording of
Continue Reading Securities Sit-Down: SEC Investigations and Litigation
Alas, the market crashes (nearly, 8% of its value today) and your 401k plan is devastated, but could it get worse? Of course, it could. Brokers and investment advisers as
Continue Reading The Market Crashing = Litigation Explosion!
Ernie Badway was quoted in FundFire regarding a recent lawsuit brought against the SEC concerning a FOIA request. https://www.fundfire.com/c/2532863/301753. The FOIA request had sought emails from the former SEC Enforcement
Continue Reading Ernie Badway Quoted in FundFire
In the hectic world of financial services, registered representatives and investment adviser representatives are always looking to increase their assets under management. At what cost? Are there situations where you
Continue Reading When just saying “no” is a good thing
Every time that I start a FINRA arbitration, I find myself having the same internal debate; did we pick the right person to serve as the arbitration chair. Unfortunately, you
Continue Reading Who wants to chair a FINRA arbitration
Over the years that I have defended broker-dealers and investment advisors on customer-initiated claims, I have seen many things that would make any compliance officer cringe. One spine tingling (not
Continue Reading Don’t Argue; The Client Is Always Right Even When They Are Not
When faced with a customer complaining through a letter or email, it is human nature to try to appease the customer with a conciliatory response or no response at all.
Continue Reading Why treating customer complaint with therapeutic neglect always fails
Anyone in a professional service business, like being a stock broker, have been faced with a client who decides to make a stupid decision. But the issue we all face
Continue Reading What to do about a stupid client
It was great speaking at the May 17 New York NSCP regional conference on risk issues facing firms where Ernie Badway and I discussed cyber-security, risk issues, regulatory matters, issues
Continue Reading Take Away From The NSCP New York Regional Conference
Unlike lawyers, especially litigators, the business model of a financial advisor is not dependent upon clients being stupid. Instead, financial advisors depend on their clients making smart decisions after full
Continue Reading Why stupid clients should not ruin your business model