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Home » Blog » A customer complaint, now what?

A customer complaint, now what?

By Joshua Horn on January 7, 2016

When faced with a customer complaint, the key is what you do next.  In the last of our podcast series, Ernie Badway and I discussed what firms should do when confronted with a customer complaint.  Enjoy.

Posted in Compliance and Supervision, Financial Industry Trends, Internal Investigations, Registered Representatives, Securities Litigation
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